Consulting Services

Business Process Improvement

Our aim is to streamline your business processes and create efficiencies – improving both internal productivity and overall customer experience. We ensure IT provides the backbone for your business to grow and achieve its goals and visions. We employ a proactive, strategic planning methodology to identify and analyse operations, functions and employee skills which can be improved to encourage more efficient workflow, smoother procedures and to facilitate overall business growth or to ensure standards of quality are achieved.

Customer Relationship Management

Customer Relationship Management (CRM) is valuable and important to any business as it ensures that you develop and maintain good relationships with your customers, prospects and teams. Essentially, the role of any business is not only to ensure that current customers are looked after, but to maintain a healthy supply of prospects in the pipeline and to ensure that internal teams keep delivering exceptional results.

We support you with our expert knowledge, ability and experience. Together we can develop solutions to improve the customer relations and the long-term success of your company. Our solution allows you to grow your business faster, increase overall profitability and create a desirable working relationship for you, your team and your customers.


Phone: +64 21 204 7321

What is SEO?

Search Engine Optimisation (SEO) is the process which optimises a website so that it ranks well in the organic search.

Why do you need SEO?

What is the point in having the great website without being noticed by your targeted customers? SEO will optimise your website so that it can be found by your targeted customers in the Google search / organic search.

What is Business Process Improvement (BPI)?

 BPI is a systematic approach to optimise your business’s underlying operational processes for more efficient results. The improved business process will act as the key factor to increase productivity and increase customer satisfaction for your organisation.

Essential 5 to drastically improve your website user experience:

1) Be responsive & mobile friendly 2) Page speed 3) Use attractive calls to actions 4) Well designed & written headings 5) Use bullets

Essential 3 to improve your Facebook business page:

1) Add recognisable profile & engaging cover photo 2) Write informative About and Contact section 3) Plan appropriate defined marketing strategy